Effective Date: April 29, 2025
At Solar Bee Lucknow, we value the trust you place in us when sharing your personal details. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or talk with our team.
We’ve written this policy in simple, clear language because we believe being open is the base of a strong relationship with our customers.
Information We Collect
Information You Give Us
When you ask for a meeting, request a price, or book an installation, we may collect:
- Your name, address, and contact details
- House information needed for sun panel installation (घर की जानकारी सूरज पैनल लगाने के लिए)
- Your power use patterns and light bills (with your permission)
- Payment details when you buy our products or services
Information Collected By Itself
When you visit our website, we may collect:
- Your computer address and device details
- Pages you see and buttons you click
- Information about how you use our website
- Location details based on your computer address
How We Use Your Information
We use your information to:
- Provide and make better our sun power products and services
- Handle your orders and installations
- Talk with you about meetings, upkeep, and service updates
- Create custom sun power solutions based on your energy needs
- Send you information about good offers, products, or services (with your okay)
- Make our website and customer experience better
- Follow legal rules
Information Sharing
We respect your privacy and do not sell your personal details to others. We may share information with:
- Our setup partners and fix-it people who help give our services (हमारे सेवा साझेदार और मिस्त्री)
- Payment handlers who manage money matters safely
- Message service providers who help us talk with you
- Government offices when required by law
- Our professional helpers, including lawyers and money counters
Your Choices
You have control over your information:
- You can stop getting marketing messages any time
- You can ask to see the personal information we have about you
- You can ask us to update or fix wrong information
- You can ask us to delete your data, subject to our legal duties (आपका डाटा हटाने का अनुरोध)
Data Safety
We use good safety measures to protect your information from people who shouldn’t see it. While no system is perfectly safe, we always try to make our protection practices better.
Cookies and Similar Tools
Our website uses cookies and similar tools to make your browsing better. You can manage cookie choices through your browser settings.
Children’s Privacy
Our services are not for children under 16. We do not knowingly collect personal information from children. If you think we have accidentally collected information from a child, please contact us right away.
Changes to This Policy
We may update this Privacy Policy sometimes to show changes in our practices or for other working, legal, or rule reasons. The date at the top of this policy shows when it was last changed.
Contact Us
If you have questions about this Privacy Policy or how we handle privacy, please contact us:
Solar Bee Lucknow Address: 643/M668 SHRI NAGAR COLONY MADIYAON THANA LUCKNOW 226021
Email: team@solarbeelucknow.com
Phone: +91 9919401171
Thank you for trusting Solar Bee Lucknow with your solar energy needs and your personal information.